How do I purchase tickets?

You can purchase tickets through our website by selecting your event, choosing your seats, and completing payment through our secure checkout.

Go to Tixo

What payment methods do you accept?

We accept Visa and MasterCard

Can I get a refund or exchange my ticket?

Refunds and exchanges are only available for certain events. Please review the specific event�s refund policy or contact our customer service team for assistance.

How will I receive my tickets?

Tickets are typically delivered electronically via email. You can also view them from your account on our website.

What should I do if I didn�t receive my tickets?

If you haven�t received your tickets via email, please check your spam folder. If they�re not there, contact customer support (tickets@tixo.com.au with your order number.

Are there any fees for purchasing tickets?

Yes, there may be service fees and delivery charges depending on the type of ticket and the event. All fees are displayed at checkout.

Do I need to print my e-ticket?

No, you can present your e-ticket on your mobile device at the event entry. Make sure your screen is bright and readable for scanning.

What if the event is cancelled or rescheduled?

If an event is cancelled, you will be notified by email. If rescheduled, new tickets will be issued for the new date.

What is the age policy for events?

Age restrictions vary by event. Please check the event page for specific age policies before purchasing tickets.